4 Main Customer Personas Emerging During the Crisis
The COVID-19 health crisis has shifted the relationship between customers and businesses to an unprecedented extent. Customers are approaching businesses with shifted expectations …
The COVID-19 health crisis has shifted the relationship between customers and businesses to an unprecedented extent. Customers are approaching businesses with shifted expectations …
The COVID-19 period has created an unprecedented shock for CX relations. With high anxieties and uncertainty throughout society, companies need to rethink how …
Offline becomes Online in the new digital universe The rush to digitise our experiences – from facial recognition at airports …
This article originally appeared on www.ellipsisandco.com, click here to view the original article. There has been a bit of a revolution …