CX Resources
Discover tips and real-life examples to make your customers’ and employees’ experiences even more delightful.
1-9 of 35 results
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- Case Study
Rebel Case Study
Find out how Rebel, the Super Retail Group and Resonate have been working together to drive CX throughout their organization. -
- Case Study
Walmart Case Study
Retail giant Walmart sets out to integrate the voice of the customer (VoC) program into their everyday operations. -
- Case Study
BCF Case Study
Discover retail success with our NPS case study on omnichannel strategy—insights for the business growth of BCF. -
- Case Study
Workplace Assured Case Study
Discover Workplace Assured’s success in elevating customer experience through feedback-driven strategies -
- Case Study
Expedia Case Study
Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers. -
- Case Study
Sandvik Case Study
Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback. -
- Case Study
Tops Day Nurseries Case Study
Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process. -
- Guide
Introduction to Launching Successful CX Programs | Guide
Learn how NPS works and understand closed-loop feedback to elevate your CX strategy. -
- Guide
Guide to Launching Your CX Program | Guide
Dive into our CX guide for mastering closed-loop feedback and launching a successful CX program.
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